Pricing & Plans
Cartennas offers flexible plans across a variety of solutions, from pay-as-you-go dispatches for projects and break-fix, to predictable monthly subscriptions for steady, ongoing IT support coverage, all the way up to fully outsourced field operations for complete nationwide hardware deployments and site maintenance.
Flex
Businesses that need onsite IT support occasionally
Key features
Rates starting at $110/hour1
Approve pricing before dispatch
No subscription required
Request onsite IT support when needed
Flat pricing for projects
Same-day and next-day dispatch options
Onsite IT support available nationwide
Portal to submit and manage work orders
Smart hands and onsite troubleshooting
Device installs, swaps, and onsite projects
Business hours and after hours service
Support for single site and multi-location
Core
Businesses that need recurring onsite IT support with predictable monthly pricing
Key features
Rates as low as $95/hour
10-hour, 20-hour, and 40-hour blocks
Monthly onsite IT support subscription
Same rate nationwide
Same rate regardless of service type
Flat pricing for projects
Same-day and next-day dispatch options
Onsite IT support available nationwide
Portal to submit and manage work orders
Smart hands and onsite troubleshooting
Device installs, swaps, and onsite projects
Business hours and after hours service
Support for single site and multi-location
Advantage
Businesses that need managed IT field services at regional or nationwide scale
Key features
Custom contract pricing
Volume-based rates
Managed IT field services
Standardized pricing across locations
Multi-location work order management
Rollout and project support across locations
Support for multi-location & distributed operations
Custom SLAs for response times, dispatch, and escalations
Flat pricing for projects
Same-day and next-day dispatch options
Onsite IT support available nationwide
Portal to submit and manage work orders
Smart hands and onsite troubleshooting
Device installs, swaps, and onsite projects
Business hours and after hours service
1 Depending on location and service type.
Frequently Asked Questions
How do I know which plan fits my business?
It depends entirely on how often you need onsite support:
- Flex is for businesses that need onsite IT support occasionally without a subscription.
- Core is for businesses that want monthly onsite IT support blocks with lower rates and consistent pricing.
- Advantage is for businesses that need managed IT field services for multi-location, regional, or nationwide operations.
How do the hours work on the Core plan?
You select a monthly tier 10, 20, or 40 hours and pay for those hours upfront at a discounted rate. You then use those hours throughout the month whenever you need to dispatch a technician for standard onsite support or maintenance.